無料体験レッスン
予約のキャンセルを受け付けよう
作成したスクリプトは講師により添削されます。
Hello. This is a reservation desk of ABC hotel. May I ask your name? What kind of reservation do you cancel?
Hello. This is a reservation desk of the ABC hotel. May I ask your name? What kind of a reservation do you want to cancel?
Certainly, Mr. Hayashi. I will check your reservation, just a moment please... You had reserved a room for one night and a table of restaurant. Is that collect? I'm sorry, you have to pay cancellation fee for the room. It is 80% of the room fee. However, you don't need to pay for the table.
Certainly, Mr. Hayashi. I will check your reservation, just a moment please... You had reserved a room for one night and a table in the restaurant. Is that correct? I'm sorry, you have to pay the cancellation fee for the room. It is 80% of the room fee. However, you don't need to pay for the table.
Certainly, sir. It is 85 dollars, and I will send the bill to you by email. I also send you how to pay it with using a credit card. Is that okay for you?
Certainly, sir. It is 85 dollars, and I will send the bill to you by email. I will also send you how to pay it by using a credit card. Is that okay with you?
Certainly, Mr. Hayashi. Thanks for giving me your email address. I will send it after this call. Well, let me confirm what will I do. I cancel your room and table tomorrow. Then, I will send you email which includes the cancellation fee and about the payment way of the cancellation fee by a credit card.
Certainly, Mr. Hayashi. Thanks for giving me your email address. I will send it after this call. Well, let me confirm what I will do. I will cancel your room and table for tomorrow. Then, I will send you an email which includes the cancellation fee and about the payment way of the cancellation fee by a credit card.
Yes, please. I will send you the form by email, so that you will fill the form and send it by fax. Our fax number is 123-456-789. Do you have other requirements for me?
Yes, please. I will send you the form by email, so that you can fill the form and send it by fax. Our fax number is 123-456-789. Do you have other requirements for me?
関連単語
- check out（チェックアウトする）
- schedule（予定）
- refund（払い戻す）
- receipt（領収書）
- cooperation（協力）
関連フレーズ
- I'd like to check out one day early, please.（1日はやくチェックアウトしたいのですが。）
- I'm going to change my schedule and check out tomorrow, please.（予定を変更して、明日チェックアウトしたいのですが。）
- Could you refund the unused room charge?（宿泊していない分の払い戻しは可能ですか。）
- May I have a receipt, please?（領収書をいただけますか。）
- Thank you for your cooperation.（どうぞよろしくお願いいたします。）
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