お客様からのコレクトコールの申込みを受けよう

Receiving a request to make a collect call for a guest.
あなたはお客様からコレクトコールの申し込みを受けています。
コレクトコールを承る時には指名通話(Person-to-Person call)か番号通話(Stasion call)かを確認しましょう。迅速な応対が期待されますが、重要事項を聞き逃した時は何度も聞き直す事も大切です。
I would like to make a collect call.
 
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I would like to make a collect call.

Sure. Thanks for choosing our service. It is our great pleasure to support you. Which country would you like to call? Also what number are you going to call? I will put you through to the country and number.

自然な表現

Of course. Thanks for choosing our service. It is our great pleasure to support you. Which country would you like to call? Also what number are you going to call? I will put you through to the country and number.

1. You can also use this synonym.
Very well, then. I would like to call my friend from Russia. Her phone number is 0685125459. Is that possible?

Sure. It is possible to connect you with your friend in Russia. As a collect call, we will charge 10 USD per every five minutes to her. I will also explain the telephone charge to her before connecting with you. Once I confirm her agreement, I will put you through to her.

自然な表現

Sure. It is possible to connect you with your friend in Russia. As a collect call, we will charge 10 USD per every five minutes to her. I will also explain the telephone charge to her before connecting her with you. Once I confirm her agreement, I will put you through to her.

1. You have to specify who are you "connecting" with who.
Okay. Now I want to clarify this. Does that mean every minute costs 2 USD? I think it's reasonable enough.

Yes, you are right. It costs 2 USD every minute. I hope it is reasonable for her as well. Okay, I will call her first to confirm whether she would like to be connected with you by a collect call. Then, if she accepts, I will put you through to her.

自然な表現

Yes, you are right. It costs 2 USD every minute. I hope it is reasonable for her too. Okay, I will call her first to confirm whether she would like to be connected with you by a collect call. Then, if she accepts, I will put you through to her.

1. You can also use this synonym.
  • collect call(コレクトコール)
  • on the line(電話に出る)
  • emergency service center(緊急サービスセンター)
  • traveler's insurance(旅行者保険)
  • overseas operator(国際電話交換手)
  • Do you know how to set up a correct call?(コレクトコールの仕組みを理解していますか?)
  • What numbers are you calling?(何番をお呼びになりますか?)
  • When will you call?(いつお電話しますか?)
  • Would you stay on hold, please?(そのままお待ちください。)
  • Your party is on the line.(相手が電話に出ます。)

こんな方にオススメ

  • ビジネス
  • 上級
  • ホテル業界
  • 電話オペレーター業務