クレジットカードの明細に疑わしい項目があることを伝えよう

Reporting a suspicious entry on your credit card statement.
クレジットカードの明細に疑わしい項目を発見しました。クレジットカード会社に報告してみましょう。
クレジットカード番号の盗難にあったら直ぐにクレジットカード会社に連絡し、カードの使用を止めましょう。警察にも被害届を出すのをお忘れなく。
How may I help you today?
 
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How may I help you today?

There are some payments on my credit card bill that I don't recognize. An identity thief tricked me. Someone posing as my grandma got my personal information the other day. She called me and said she had been so disappointed because I hadn't called her for a long time. Then, she asked my credit card number to buy herself a present for her birthday. I didn't notice she was not my grandma at that time.

自然な表現

There are some payments on my credit card bill that I don't recognize. An identity thief tricked me. Someone posing as my grandma got my personal information the other day. She called me and said she had been so disappointed because I hadn't called her for a long time. Then, she asked my credit card number to buy herself a present for her birthday. I didn't notice she was not my grandma at that time.

1. Great work, you can also say 'purchase'
2. Great work, you can also say 'realize'
I'm sorry to hear that. Scams have been prevalent these days. Please remember not to give personal information easily. What we can do is cancel your card right away.

Thanks so much. I shouldn't have told my credit card number over the phone unless I had initiated the contact. I didn't recognize that her voice was different from usual. From now on, I will never give out any information over the phone, through the mail, or over the Internet.

自然な表現

Thanks so much. I shouldn't have given my credit card number over the phone unless I had initiated the contact. I didn't recognize that her voice was different from usual. From now on, I will never give out any information over the phone, through the mail, or over the Internet.

1. This is a more suitable verb choice to use here.
That's good to hear. Let's be more vigilant this time. Also, please don't click any links sent to you by text pretending to be from our bank. We received many complaints about it. We don't use any other number besides our registered numbers.

Sure. By the way, I have a favor. Could you increase the limit on my credit card? Could you resolve the waiting time to connect to the call center? The annual fee is expensive, isn't it? Can I transfer my reward points to my Delta SkyMiles account? Why, I have forgotten my PIN.

自然な表現

Sure. By the way, I have a favor I want to ask. Could you increase the limit on my credit card? Could you resolve the waiting time to connect to the call center? The annual fee is expensive, isn't it? Can I transfer my reward points to my Delta SkyMiles account? Why, I have forgotten my PIN.

1. Add this phrase to be more specific here.
2. Great work, you can also say 'too high'

関連単語

  • cancel the credit card（クレジットを停止する）
  • file a claim（被害届を出す）
  • credit card statement（クレジットカード明細）
  • stolen card（盗難カード）
  • reissue（再発行する）

関連フレーズ

  • My credit card was stolen.（クレジットカードが盗まれました。）
  • There have been suspicious payments made with the credit card that was not aware of.（クレジットカードから見知らぬ引き落としてがされておりました。）
  • My credit card has been used by somebody else.（私のクレジットカードは他の人に使われています。）
  • What steps should I take next?（この後はどのような行動を取ればよろしいのでしょうか。）
  • I want to cancel the credit card.（クレジットカードを停止したいのですが。）

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