ホテルを予約してみよう

Making a hotel reservation on the phone
電話でホテルの部屋を取ってみよう。
最近ではホテルはネット予約になっていることが多いですね。ホテルの宿泊料金を最安値で予約する秘訣がある人もいるようです。あなたの秘訣はありますか?
Hello. This is Hotel A. How may I help you?
 
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Hello. This is Hotel A. How may I help you?

Hello. I'd like to confirm my reservation for December 24. Do you have any double room available?

自然な表現

Hello. I'd like to confirm my reservation for December 24. Do you have any double rooms available?

1. Noun is commonly plural after 'any'; 'any double rooms' means one or more double rooms.
Just a moment while I check our available double rooms on that day. (after a few minutes). Oh, I'm sorry, we don't have any available double rooms, but we have twin rooms left. They are just a little more expensive. Would that be okay?

Hmm... how much is the lowest one? We just want to rest, so we'll be enough to be small one. However, our first choice is a double room. Please let me know if there's a cancel.

自然な表現

Hmm... how much is the cheapest one? We just want to rest, so it'll be enough to have a small one. However, our first choice is a double room. Please let me know if there's a cancellation.

1. This is a better word choice since you're talking about the price.
2. This was rephrased to sound more natural in this context.
3. You should use noun form.
I will add you to our waitlist for a double room in case one becomes available. In the meantime, the lowest-priced twin room is $120 per night. If you would like to proceed with the reservation for the twin room, I can confirm it for you now. What would you like to do?

OK. I decide to book the twin room. Please tell me next procedure. Additionally, I want to add breakfasts for two person. Do you have any option?

自然な表現

OK. I decided to book a twin room. Please tell me next procedure. Additionally, I want to add breakfasts for two people. Do you have any options?

1. You should use past simple tense since you're talking about an action that was completed, you already made a decision.
2. You should use indefinite article since you're not referring to a specific twin room.
3. You should use plural form.
4. Noun should be plural after 'any'; it means one or more options.
Would you like to pay for it now or when checking in? The options include croissants, toast, sausages, french fries, yogurt, and cereals.

I'm glad to hear that your hotel have enough breakfast option. Please include it in the plan.
I would like to pay when I check in. Can I use Apple pay?

自然な表現

I'm glad to hear that your hotel has enough breakfast options. Please include it in the plan.
I would like to pay when I check in. Can I use Apple Pay?

1. You should use 'has' with singular nouns- 'hotel'.
2. You should use plural form to refer to various breakfast options she/he previously mentioned.
3. It should be capitalized.
Yes, we accept Apple Pay. Kindly let us know your estimated time of arrival, so we can prepare your room.

Thank you. We will arrive there around 5 P.M. I will call you if we might be late.

自然な表現

Thank you. We will arrive there around 5 P.M. I will call you if we are running late.

1. This was rephrased to sound more natural in this context. You shouldn't use both 'might' and 'if' since they are both used to express a possibility.
  • premium((名)割増料金(形)上等な、高級の)
  • penthouse(ビルの最上階の屋上、ペントハウス)
  • uninterrupted(邪魔されない)
  • exclusive((ホテルなどが)高級な、上流向けの)
  • confirm(確かめる)
  • flexibility(柔軟性、適応性)
  • option(選択、オプション)
  • deluxe(豪華な、デラックスな)
  • suite(特別室、スイートルーム)
  • privacy(プライバシー、秘密にしていること)
  • I'd like to confirm my reservation for May 10.(5月10日の予約を確認したいのですが。)
  • Would it be possible to extend my stay?(長期滞在はできますか。)
  • How much flexibility do you have regarding last minute room changes?(直前の部屋の変更について、どの程度の柔軟性がありますか?)
  • Is the penthouse suite available?(最上階のスイートルームは空いていますか。)
  • I'd like the most private room available, please.(最もプライベートな部屋を希望します。)
  • I need a quiet room where I can have uninterrupted sleep for 12 hours.(12時間邪魔されずに眠れる静かな部屋が必要です。)
  • Please tell me more about your premium service for members.(会員向けの特別サービスについてもっと教えてください。)
  • I'd like to take advantage of the exclusive offer that I saw on your site yesterday.(昨日ネットに掲載されていた特別サービスを利用したいのですが。)
  • How much is the cancellation fee?(キャンセル料はおいくらですか。)
  • Does my room have WiFi?(部屋にはWiFiがついていますか。)

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