欠航になった飛行機のその後の対応を確認しよう

Your flight has been cancelled
空港内のアナウンスで飛行機が欠航になったことを知ったあなたは、スタッフにその後の対応について確認しています。
海外旅行や海外出張で、飛行機の遅れや欠航が起こることがあります。緊急事態に備えて、振替できるのか、現地に一泊できるのか等、地上係員に確認する練習をしましょう。
Is there something I can help you with?
 
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Is there something I can help you with?

My flight was canceled.
Please let me know what shall I do.

自然な表現

My flight was canceled.
Please let me know what I should do.

1. This is the correct word order.
Use "should" to express what is correct to "do".
I'm sorry your flight was cancelled. Which one was it? I can check and see when the next available flight for you will be.

Please check a flight to Tokyo.

自然な表現

Please check for flights to Tokyo.

1. Use "for" to indicate what something is done to achieve.
2. Use a plural noun to express all such available.
Certainly. I apologize for the inconvenience. May I have your booking details, such as the airline and flight number, to assist you better? Also, are you flexible with the travel dates, or do you prefer the soonest available flight to Tokyo?

The soonest one would be fine.

自然な表現

The soonest one would be fine.

1. Another word to use here is "earliest".
Certainly. I appreciate your patience. To assist you further, could you kindly provide your full name as per the booking, the date of your original flight, and the airline you were scheduled with? Additionally, are there any specific preferences or constraints for the rescheduled flight?

My name is Naoki Kanda.
Other informations are described on this paper.
There are no preferences and constraints.

自然な表現

My name is Naoki Kanda.
Other informations are written in this paper.
There are no preferences or constraints.

1. This makes your sentence clearer.
2. Use "in" to refer to written documents or official records.
3. "Or" links two opposite words.
Okay, thank you, Naoki. So, the next available flight will be leaving in four hours. Do you have something to do in the meantime?

No, thank you.
I appreciate your help.

自然な表現

No, thank you.
I appreciate your help.

1. An alternative word is "assistance".
  • delay(遅らせる)
  • flight 333(333便)
  • a flight cancellation(欠航)
  • typhoon(台風)
  • instead(代わりに)
  • When is it scheduled to depart?(どのくらい、遅れるのですか?)
  • Could you book me on a flight with another airline?(他の航空会社のフライトを予約してもらえますか?)
  • What's the reason for the delay?(遅れの原因は何ですか?)
  • I will miss my connecting flight.(乗り継ぎ便に遅れそうです。)
  • Could you tell me what I should do ?(何をすべきか教えてもらえませんか?)

こんな方にオススメ

  • 日常
  • 上級
  • シーンリクエスト
  • 交通機関
  • 空港