両替を希望するお客様に対応しよう

Handling the customer who wants exchange money.

あなたは両替を希望するお客様に対応しています。

外国からのお客様は日本のお金に慣れていない可能性もあるので、両替する時にはどの紙幣や小銭がいくらになるのかについても丁寧に説明してみましょう。

Can you exchange money?

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Can you exchange money?

I am sorry but we cannot exchange money here. However, there is a money exchange place over there. It takes five minutes on foot from here. Go straight down the street, turn left at the first intersection, and you will find a prominent building at your right side. The money exchange place is located on the 2nd floor of the building.

自然な表現

I am sorry but we cannot exchange money here. However, there is a money exchange place over there. It takes five minutes on foot from here. Go straight down the street, turn left at the first intersection, and you will find a prominent building on your right side. The money exchange place is located on the 2nd floor of the building.

1. use this preposition for sides

Ah, so I've come to the wrong place. Well, thank you for the information. What's the name of the money exchange shop? Just making sure I have all the right information and not repeat the same mistake.

Please don't worry because anybody can make a mistake. I do not know the name of the money exchange shop. However, there is a big signboard on the 2nd floor, and you will not miss it. I think that you now have right information!

自然な表現

Please don't worry because everybody makes mistakes. I do not know the name of the money exchange shop. However, there is a big signboard on the 2nd floor, and you will not miss it. I think that you now have the right information!

1. this sounds more natural; you may also say "that can happen to anybody"
2. there are only two kinds of information in this case--the right one, and the wrong one, and they are both specific

Thank you so much for being so kind. What color is the building where the exchange office is? Is it noticeable?

The color of the prominent building is silver and brown. There is no other prominent building, so you can find it very easily. As I said, I do not know the name of the money exchange office. However, there is a big signboard on the first floor and 2nd floor. Therefore, I think it is very noticeable for you. If you cannot find it, please ask the front desk of the prominent building. They will be able to help you.

自然な表現

The colors of the prominent building are silver and brown. There is no other prominent building, so you can find it very easily. As I said, I do not know the name of the money exchange office. However, there is a big signboard on the first floor and 2nd floor. Therefore, I think it is very noticeable for you. If you cannot find it, please ask the front desk of the prominent building. They will be able to help you.

1, 2. you mentioned two colors

両替を希望するお客様に対応しよう

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