煙感知器が作動した客室を確認しよう

Investigating a guest's room where the smoke detector has gone off activated
あなたは煙感知器が作動した客室を確認しています。
たばこ等の煙に煙感知器が反応してしまう場合があります。点検のお願いをした上で客室に入りましょう。
It seems the smoke detector is flashing.
 
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It seems the smoke detector is flashing.

Yes, the smoke detector in your room detects smoke in your room. Can we enter your room to confirm? It sometimes malfunctions by detecting something else such as vapor. Did you smoke inside of the room or did you take a shower while keep opening the door?

自然な表現

Yes, the smoke detector in your room detects smoke in your room. Can we enter your room to confirm? It sometimes malfunctions by detecting something else such as vapor. Did you smoke inside of the room or did you take a shower while keeping the door open?

1. 'keep opening the door' means that someone was opening and closing the door over and over again
* 'keeping the door open' means that someone opened the door once and kept it open for a while
Yes please, do come in by all means. Actually, I've just had a cigarette, but I went out on the balcony and didn't think it'd trigger the alarm.

All right. If you went out on the balcony to smoke, the smoke detector could not detect your smoke. Thus, I also think that it malfunctioned. It seems there is no problem in your room. If you find any issues, please let us know immediately.

自然な表現

I see. I don't think that you smoking outside could have triggered the detector. It was a false alarm. There aren't any issues in your room, it seems, but if you have any questions or something comes up again, feel free to let us know.

another expression since there weren't any mistakes
Alright. I appreciate your time attending to my concern. Is it possible to replace the defective smoke detector?

No problem. It is our duty to make sure the safety of our guest. I am sorry that we have no inventory of the smoke detector. We will replace it with a new one tomorrow morning. Please let us know if you have any other concerns.

自然な表現

No problem. It is our duty to ensure the safety of our guest. I am sorry that we have no inventory of the smoke detectors. We will replace it with a new one tomorrow morning. Please let us know if you have any other concerns.

1. make sure: to find out or do something so that you have no doubt about whether something is true, correct, will happen, etc. (e.g. Make sure (that) you turn the oven off. Remember to make sure (that) all the doors are locked.)
  ensure- to make (something) sure, certain, or safe (e.g. They took steps to ensure the safety of the passengers. We want to ensure that it doesn't happen again.
2. plural form

関連単語

  • smoke detector（煙感知器）
  • flash（ひらめく、ぴかっと光る）
  • emergency staircases（非常階段）
  • abnormity（異常）
  • check（調べる）

関連フレーズ

  • The smoke detector is flashing.（煙感知機が作動しております。）
  • Is there something burning in your room?（お部屋で何か燃えていませんか？）
  • May I check your room?（お部屋を点検させていただけますでしょうか？）
  • There is no abnormality.（異常はないですね。）
  • I'm sorry to have disturbed you.（お騒がせして申し訳ございませんでした。）

こんな方にオススメ

  • ビジネス
  • 上級
  • ホテル業界
  • ハウスキーピング業務