保険証を忘れた患者に費用負担について説明しよう

Explaining cost sharing to patients who have forgotten their insurance card.

あなたは病院の受付で保険証を忘れた患者さんに費用負担について説明しています。

保険証を忘れた場合の自己負担、またその後の手続きについてなど正確に説明できるようにしましょう。

I forgot my insurance card.

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I forgot my insurance card.

You must pay the entire treatment cost. However, if you bring your national health insurance card, a photo ID, and the corresponding receipt to the department's reception within the same month you received medical care, We may apply for the insurance later. Worker's Accident Compensation Insurance will be used instead of health insurance in case of an accident at your workplace or during your commute. If you're involved in a traffic accident, notify the City Office. Typically, the person who caused the accident will be responsible for paying the medical fees associated with your treatment.

自然な表現

You must pay the entire treatment cost. However, if you bring your national health insurance card, a photo ID, and the corresponding receipt to the department's reception within the same month you received medical care, we may apply for the insurance later. Worker's Accident Compensation Insurance will be used instead of health insurance in case of an accident at your workplace or during your commute. If you're involved in a traffic accident, notify the City Office. Typically, the person who caused the accident will be responsible for paying the medical fees associated with your treatment.

1. No need to spell the pronoun, we, with a capital letter when used in the middle of the sentence.

Oh, really? Alright, I will bring all the requirements later so you can process the insurance fee. Will you reimburse the medical fees that are covered by my insurance?

We will reimburse the medical fees you paid today, except for the personally borne costs. If you provide us with the necessary documents by the end of this month, we can process them accordingly. Alternatively, you can apply for reimbursement at your ward office's Health Insurance and Pension Division.

自然な表現

1. Here is an alternative expression. alternately.

Understood. What specific documents are required for the reimbursement process? Is there a deadline for submitting these documents to ensure timely reimbursement?

I'm sorry. I forgot that the online eligibility verification system was introduced in March 2021. Now, we can verify eligibility information online based on the IC chip on the Individual Number Card or the health insurance card code and number. You also came here last month, so we know your health insurance number through your medical record. In Japan, we must show our health insurance on each month's first visit. We verified just now you are eligible. All you have to do is to pay a co-pay.

自然な表現

I'm sorry. I forgot to mention that the online eligibility verification system was introduced in March 2021. Now, we can verify eligibility information online based on the IC chip on the Individual Number Card or the health insurance card code and number. You also came here last month, so we know your health insurance number through your medical record. In Japan, we must show our health insurance on each month's first visit. We verified just now you're eligible. All you have to do is to pay a co-pay.

1. Add this to indicate what you forgot to do.

保険証を忘れた患者に費用負担について説明しよう

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